Coronavirus Update

Following the Government’s latest advice with regards to protecting against Coronavirus (COVID-19), we wanted to assure you that the insurers we partner with to provide your cover are still there to support you, however they do have a reduced telephony service and are dealing with a higher number of calls than usual. So they can prioritise customers in the most vulnerable situations we'd ask you to only call where your enquiry is urgent. If you are concerned about paying for your policy as a result of COVID-19 or you have any urgent queries regarding your insurance policy, please contact the organisation that provides your cover, details of which can be found in your policy documents and using the contact details below.

Get a quote:

0345 877 6464

Lines open Monday to Friday 8am - 7pm
Saturday and Bank Holidays 9am - 5pm

Customer Service:

Please refer to your Cover Booklet to find the customer service number relevant to you

Claims:

Please refer to your Cover Booklet to find the claims number relevant to you

Coronavirus help and support

If you have a new Volkswagen Car Insurance policy or your first Volkswagen Car Insurance policy started after 31st March 2018 (underwritten by U K Insurance Limited), visit the Coronavirus help and support page for more information and frequently asked questions.

Customer Service:

0333 043 3781

Lines open Monday - Friday
9am - 5pm

Claims:

0333 043 3781

Lines open 24 hours,
7 days a week.

Customer Service:

0333 043 3781

Lines open Monday - Friday
9am - 5pm

Claims:

Please refer to the "How to make a claim" section in your Cover Booklet

Customer Service:

0330 400 1633

Lines open Monday - Friday
9am - 5:30pm

Claims:

0330 400 1633

Lines open Monday - Friday
9am - 5:30pm