Following the Government’s latest advice with regards to protecting against Coronavirus (COVID-19), we wanted to assure you that the insurers we partner with to provide your cover are still there to support you, however they do have a reduced telephony service and are dealing with a higher number of calls than usual. So they can prioritise customers in the most vulnerable situations we'd ask you to only call where your enquiry is urgent. If you are concerned about paying for your policy as a result of COVID-19 or you have any urgent queries regarding your insurance policy, please contact the organisation that provides your cover, details of which can be found in your policy documents and using the contact details below.
Get a quote:0345 877 6464
Lines open Monday to Friday 8am - 7pm
Saturday and Bank Holidays 9am - 5pm
Please refer to your Cover Booklet to find the customer service number relevant to you
Please refer to your Cover Booklet to find the claims number relevant to you
Coronavirus help and support
If you have a new Volkswagen Car Insurance policy or your first Volkswagen Car Insurance policy started after 31st March 2018 (underwritten by U K Insurance Limited), visit the Coronavirus help and support page for more information and frequently asked questions.