Motor insurance contact

Motor insurance

If you have any questions, or you would like to buy Volkswagen Insurance please feel free to give us a call on 0800 316 8022.

Lines open Monday to Friday 8am - 9pm and Saturday 9am - 5pm.

Existing customer

If you would like to make any changes to your current Volkswagen Insurance motor insurance policy, or have any questions about it, please call 0844 391 4115 and speak to a member of the customer service team.

Lines open Monday to Friday 8am - 9pm and Saturday 9am - 5pm

Make a claim

If you need to make a claim or follow up on an existing claim please call 0844 893 9544. A member of our claims team will explain either how to make a claim or advise on how your claim is progressing.

Lines open Monday to Friday 8am - 6pm and Saturday 9am - 1pm.

In case of an emergency outside of these hours, where you believe your vehicle is unsafe to drive, please call the free 24 hour Emergency Helpline on 0800 777 124. Calls may be recorded and monitored.